IT powers virtually all businesses today. Without this technology at present, the world might stop functioning. Companies need to hire specialists who can troubleshoot minor to major glitches in the system and secure their connection to the web. Here is where IT support personnel comes in. Read on to find out more about online IT support jobs and how to apply.
What are Online IT Support Jobs?
An Online IT Support Specialist is in charge of ensuring a smooth and unhampered internet connection throughout the organization. They also provide assistance and maintenance to all computer systems and hardware, including the installation, configuration, and updating of hardware and software.
Online IT Support Job Nature
In most companies, IT support comprises a team of professionals with tasks. But in many smaller companies, a single specialist is enough. No matter the size of the team, IT support is crucial in any organization.
Companies offer online IT support jobs and hire specialists primarily to conduct regular inspection and maintenance of computer systems and networks. Depending on the tasks at hand, you may be able to carry out most of your work online from home.
This role can include (but is not limited to):
- Troubleshooting system and network issues
- Carrying out diagnostics
- Installing and configure the company’s hardware and software
- Replace computer parts during malfunction
- Deal with the technical aspects of the entire computer system
- Procedural documentation and significant reports
- Setting up new user accounts & profiles
- Addressing password issues
- Providing support upon launching new applications
- Conducting electrical safety checks equipment
Online IT Support Job Rates
According to Glassdoor, the base rate for full-time Online IT Support Specialists ranges from $34,000 to $67,000 per year, with an average pay of $48,185. Other companies also hire IT Support Engineers with a median salary of $51,564 and IT Support Analysts with a typical pay rate of $51,976. These rates exclude overtime pays, allowances and additional bonuses.
Online IT Support Job Expected Monthly Earning
Based on the rates supplied above, an Online IT Support Specialist can expect monthly earnings anywhere from $2,833 to $5,583, with a median salary of $4,015 per month.
Online IT Support Job Eligibility
To get hired in IT Support, you should ideally have a 2-year associate degree in Computer Technical Support or 4-year bachelor’s degree in IT management, computer science, computer engineering or a related major.
Companies look for applicants with a working knowledge and hands-on experience of common information technologies and systems. They also look for someone who can manage different projects simultaneously while providing quality customer service. Employers also prefer professionals who can communicate complex concepts to a non-technical audience.
How To Apply For Online IT Support Jobs
For this position, you may submit your resume and credentials to employment and freelance websites like CareerBuilder, Glassdoor and Upwork.
We find that FlexJobs is the best job platform for accessing quality hand-screened remote, part-time, freelance, and flexible jobs. On this site you’ll notice less competition and higher pay rates compared to other freelance sites when searching for online IT Support jobs.
You can also find openings on online advertisement sites like Craigslist and social media channels like LinkedIn.
We wish you all the best in finding new online IT support job opportunities.